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Single TOK BLOC and mallet with natural cotton bag!

Pair of TOK BLOCs with two sticks and paper stands

Tok Bloc Policies, Terms and Conditions of Sale

PREAMBLE: We at Tok Bloc thank you for your business! Please understand all of our products arnatural and sizes/appearances can and will vary somewhat from what is pictured. If you wish to purchase multiple units we suggest you to first buy a sample of the product to be sure you are satisfied with the general design.

ALL ITEMS ARE SOLD BY THE PIECE UNLESS OTHERWISE NOTED

THESE ARE OUR POLICIES, TERMS AND CONDITIONS

YOUR PURCHASE ACKNOWLEDGES YOU HAVE READ AND AGREE TO THEM.

WHEN WE WILL SHIP YOUR ORDER

We normally ship orders within 5-10 business days. If you need your order sooner contact us to request a rush order.

SHIPPING COST

Presently we ship U.S. Postal Service and shipping cost is estimated for us by our Paypal service. If this is in gross error we will notify you and request an adjustment purely for the purpose of covering the actual shipping fees that we must incur. If there is a discrepancy in shipping we reserve the right to cancel the order and issue a refund.

CANCELLATION: You may cancel your order within 24 hours of placement by sending an email with order number to Tok Bloc.

RETURNS: To return a product, you will need to contact Tok Bloc at leifjoslyn@msn.com for authorization to return and to get a Return Authorization number (RA#) within 7 business days of receipt of merchandise. Returns without a RA# will be refused and returned to you at your expense. RA's ARE ONLY GOOD FOR 14 BUSINESS DAYS FROM THE ISSUE DATE (allowing time for delivery). Return merchandise in its original packaging with shipping prepaid and insured against loss.

Please note there is a 25% restocking fee deducted for returned (NOT EXCHANGED) merchandise. MERCHANDISE MUST BE IN ITS ORIGINAL PACKAGING AND IN RESALEABLE CONDITIONER, OTHERWISE WE CANNOT REFUND YOU.

EXCHANGES: To exchange an item, you will need to contact Tok Bloc within 15 business days of receipt of merchandise. You are responsible for freight both ways and any additional due if the product costs more than the original. If there is credit due, we will issue back to your credit card.

BREAKAGE CLAIMS: Please contact Tok Bloc immediately (WITHIN 24 HOURS) at leifjoslyn@msn.com if there is damage. Don't return broken items, it will void the refund/replacement opportunity. We will arrange for the carrier to inspect the damage and then refund/replace accordingly.

SALES TAX: We ship from Oregon which has no sales tax. As such, we currently do not charge or collect for sales tax.

OUT OF STOCK ITEMS: At times we run out of stock on items, which may not always reflect in the online store. If we do have items for your order in stock, we ship it, minus ANY out of stock items. Check back in 4 weeks for status on out of stock items. We do not back-order.

IMPROPER ADDRESS FEES: If you give us an incorrect address, we will charge you $10.00 for what the shipping carrier charges for finding and rerouting the package to the correct address.

Prices---subject to change without notice.

Weights and measures---are relatively approximate.

Colors---may vary due to the nature of the items.

WE RESERVE THE RIGHT TO REJECT ANY ORDER, FOR ANY REASON

Placement of your order confirms your acceptance to Tok Bloc's policies as stated herein website and elsewhere. If you have questions about our terms and conditions, please contact us.

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